Privacy & Security

Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when you:

  • Enroll in our courses (Shraddha-Medha or Utkarsh programs)
  • Fill out contact forms or volunteer applications
  • Communicate with us via email, phone, or in person
  • Participate in our assessments and mock tests
  • Visit our centers or attend our events

Types of information collected:

  • Personal details (name, age, address, contact information)
  • Educational background and academic records
  • Course preferences and career goals
  • Assessment results and performance data
  • Payment information for course fees
2. How We Use Your Information

We use the information we collect to:

  • Provide educational services and course materials
  • Process enrollments and manage student records
  • Communicate important updates and announcements
  • Evaluate student progress and provide feedback
  • Improve our teaching methods and course content
  • Send relevant educational resources and career guidance
  • Process payments and maintain financial records
  • Comply with legal and regulatory requirements
3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted partners who assist in our operations (payment processors, technology providers)
  • Legal requirements: When required by law or to protect our rights and safety
  • Academic purposes: Anonymous data for research and improvement of educational methods

All third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes specified.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure storage of physical and digital records
  • Access controls limiting who can view your information
  • Regular security audits and updates
  • Encryption of sensitive data during transmission
  • Staff training on data protection and privacy
  • Secure disposal of information when no longer needed

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our educational services
  • Maintain student records as required by educational regulations
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Typically, student records are maintained for 7 years after course completion. Assessment data may be retained longer for research purposes in anonymized form.

6. Your Rights

You have the right to:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Receive your information in a structured, commonly used format
  • Objection: Object to processing of your information for certain purposes
  • Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

7. Cookies and Website Data

Our website may use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit through our links.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on our website with an updated effective date.

Significant changes will be communicated through email or prominent notices on our website.

10. Contact Information

For questions about this privacy policy or to exercise your rights, please contact us:

Privacy Officer

Samutkarsh Trust (R)

KLE Tech, BVB Campus, Vidyanagar, Hubballi 580031

Phone: +91 96634 24767

Email: privacy@samutkarshias.in

This privacy policy is governed by the laws of India and complies with applicable data protection regulations.